Terms of service

1. Acceptance of Terms

By accessing or purchasing from our website, you agree to comply with these Terms & Conditions. If you do not agree, you should discontinue use of our website immediately.

2. Products & Descriptions

We make every effort to display product details, colors, materials, and images accurately.
 However:

  1. Colors may vary slightly due to screen settings.
  2. Natural gemstones may have slight variations as each piece is unique.

We reserve the right to update product information at any time without notice.

3. Pricing & Payments

All prices are listed clearly on the website.
 By placing an order, you agree to the listed price at the time of purchase.

  1. We accept secure online payments.
  2. We do not store your card or payment details.

We reserve the right to adjust pricing at any time.

4. Orders & Availability

Orders are subject to availability.
 If a product is out of stock or cannot be fulfilled, we will notify you and offer alternatives or a refund.

We reserve the right to refuse or cancel any order at our discretion.

5. Delivery & Shipping

Shipping times and costs will be stated at checkout.

  1. Local and international shipping may vary.
  2. Delivery delays (courier or customs) are beyond our control.
  3. Customers are responsible for providing correct delivery details.

Any incorrect information that leads to delivery issues is the customer’s responsibility.

6. Returns & Exchanges

We aim for full customer satisfaction.
 For return or exchange policies, please refer to our dedicated Returns Policy.

7. Intellectual Property

All content on this website, including:

  1. Images
  2. Logos
  3. Designs
  4. Text

Is owned exclusively by Gems by G.
 It may not be copied, reproduced, or used for any purpose without written permission.

8. Gemstone Disclaimer

Our pieces are crafted using natural gemstones. As a result:

  1. Variations in color, veining, or inclusions are normal.
  2. These natural characteristics are not defects.

9. Limitation of Liability

Gems by G is not responsible for:

  1. Misuse or mishandling of products
  2. allergic reactions to materials
  3. delays caused by third-party shipping companies
  4. incorrect customer-provided information

Use of our products is at your own risk.

10. Third-Party Links

Our website may include links to external websites for information or tools.
 We are not responsible for their content, privacy practices, or terms.

11. Compliance with Laws

By using our website, you agree to comply with applicable laws and regulations in your country of residence.

12. Amendments

We may update these Terms & Conditions whenever necessary.
 Any changes will take effect immediately once published on this page.

13. Contact

If you have questions about these Terms & Conditions, please contact us:

Email: gemsbyg25@gmail.com
 Phone: 01016324131